Introduction

BetFred online casino was founded in 1999 by Fred Done, who has earned the affectionate nickname of “The Bonus King”. The title refers to Done’s tendency to consistently reward players with generous bonuses, and it is this commitment to customer service that sets BetFred online casino apart from all others.

Graphics & Playability

BetFred has a very simple graphical interface, allowing the site to be well-organized. Graphics are high resolution but the layout is very basic, so there’s a good balance between elements that does not overwhelm the player. Designed by Playtech, the games have a high playability factor, as they rarely freeze or stall while playing, ensuring a smooth and enjoyable gaming experience.

Games

BetFred has over 80 games in its roster, including class casino games like craps, video poker, slots, roulette and blackjack. But, if you’re in the mood for something different, look no further: BetFred has a wide selection of arcade games as well. These games are unique and exciting but their payouts work very differently than the casino games, so read the fine print before wagering. Games are both downloadable and available in streaming flash versions. However, the online options offers only a few of the casino’s impressive list.

Bonuses / Promotions

The Bonus King really delivers at BetFed. There are a wide array of bonuses to suit all types of gamblers. BetFred members can receive a 100% weekly reload bonus while platinum members receive 10% cash back on all of their wagers. Even if you’re not a platinum member you can still get cash back with BetFred’s Thursday 15% Cashback bonus! There is also a great VIP program for players, that gives customers more perks for the more they play!

Banking

BetFred caters to a wide array of players all over the world, offering its services in over 16 currencies, and there’s more!  There are over 15 different ways to deposit and withdraw money, including NETeller, Laser, credit card, bank wire and Instadebit.

Customer Support

BetFred promises all of the typical things that all online casinos claim, such as quick replies to queries and friendly service, but BetFred actually keeps some of these promises. Their live chat support team is immediately available, and it’s rare that you will have to wait for an agent to become available. Telephone customers can also experience similar service. Email inquiries take a bit more time, with no instant responses. You could expect to wait a day or two, but that is much less time than you would have to wait at many other casinos

Progressive Jackpots

There are 14 progressive jackpot slot games at BetFred, the most popular of which is Gold Rally. Featured on their homepage, this progressive jackpot consistently boasts jackpots of over £500 000. Because the game is so popular, you can be certain that no matter how soon after someone has won the jackpot, you’ll have a fair chance at winning a large prize.

Summary

BetFred is a great online casino, who puts the put customer at the centre of its operators. Owned and operated by the Bonus King, BetFred always has great promotions for its wide customer base. Players are also treated well when  it comes to support, as BetFred provides its players with a wide array of banking, gaming and customer service options.